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Virgin Active

+2700%
increase in Click-to-Call
+130%
increase in Click Through Rate
146%
increase in Conversion Rate
Virgin Active is the UK’s preferred gym and health club provider, with 118 health clubs in operation and around 500,000 live members.
author

I would highly recommend TMI's digital services - these guys really know their stuff and are a pleasure to work with!

Senior Acquisition Manager at Virgin Active - Active Virgin UK
How to GROW webleads
The challenge was simple – get more leads through the Virgin Active website. The implementation however was a journey from understanding changes in consumer engagement, identifying core opportunities across offers & promotions, leveraging the latest Google betas and drilling down on maintaining relevancy throughout the funnel – all against the backdrop of best-practice AdWords optimisation, structure & account management processes.
Click Through Rate
Ensure maximum relevancy between query, ad copy and landing page to drive increased clickthrough – and conversion rate and better ensure consistency in the user experience. 2.1 Full account restructure for Google Enhanced Campaign. 2.2 Custom ad copy for each gym, region & class across 118 clubs. 2.3 Leveraging Google Beta’s for industry leading insights & best practice. 2.4 Google Places extensions.
Dynamic Retargeting
We bought media in real time via a Demand Side Platform and utilised dynamic retargeting banners to ensure a highly targeted and relevant user experience. Using flexible filters based on URL-structures, we controlled our retargeting segments based on category, user interactions, funnel drop-off etc. & effectively managed messages across new prospects and existing members
The Mobile Opportunity
We bought media in real time via a Demand Side Platform and utilised dynamic retargeting banners to ensure a highly targeted and relevant user experience. Using flexible filters based on URL-structures, we controlled our retargeting segments based on category, user interactions, funnel drop-off etc. & effectively managed messages across new prospects and existing members
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